Our shipping promise:

At The Ant Vault, we understand that receiving your ant purchase in a timely and safe manner is of the utmost importance to you. That's why we promise to provide you with an exceptional shipping experience.

We guarantee that your ants will be carefully packaged and shipped within 24 hours of receiving your order, with the exception of weekends and holidays. You can expect to receive your ants within 2-3 business days, depending on your location.

To ensure the safety and well-being of your ants, we use only the most trusted shipping carriers and methods. Our packaging is designed to keep your ants comfortable during transit, and we carefully monitor the weather conditions to avoid any extreme temperatures that could harm your ants.

In the unlikely event that your ants are delayed or lost during transit, we will do everything in our power to rectify the situation and get your ants to you as soon as possible. We will keep you informed every step of the way, and our customer service team is always available to answer any questions or concerns you may have.

At The Ant Vault, we take great pride in the quality of our products and stand behind them with a 100% satisfaction guarantee and 100% alive arrival guarantee. If for any reason you are not completely satisfied with your purchase, please let us know and we will make it right.

Thank you for choosing The Ant Vault for your ant purchase. We appreciate your business and look forward to serving you again in the future.